【PDCA日記 Vol. 567「反省の姿勢が成長を生む」】
今回紹介する資料「サラリーマン大喜利」は、「仕事のストレスが笑いに変わる! 」をキャッチフレーズにしており、「反省の姿勢が大きな成長を生み出す」部分の以下フレーズが印象的でした。
「機械の最大の欠点は『反省することができない』ことで、それがまさに人間と機械の差だと気づいた（トヨタグループ創始者の豊田）佐吉は機械自体に、『失敗に気付く』装置を取りつけたのです。
そして、トラブルが起きた際は自動で運転が停止する仕組みにしました。
その結果、大量の不良品を作り出す点は改善され、生産性が飛躍的に向上したのです。」（引用終わり）
それでは、本日もPDCAを回して行きましょう！
PDCA日記が更新されたら通知が欲しいという方がいましたので、そのような場合は Twitter をご利用ください😊。https://twitter.com/MPdca
P.S. 後悔と反省をごっちゃにしているビジネスパーソンに時折遭遇しますが、これは極めてリスキーと言えます。
ビジネスにおいて後悔は不要ですが、反省は必須であり、この部分をきちんと分けられるかどうかが経営者にとって必要なセンスと言えるのでしょうね😊。
また、反省をする場合は根本原因分析をしっかりと行い、再発防止策を立てることを忘れないことが重要になってきます。
これを怠ってしまうと、将来的に同じ失敗をする可能性が高まり、周りから「学習しない人」のレッテルを貼られることになります。
この辺りをきちんと認識しながらビジネスを進めていくことで、「あの人は同じ失敗をしないビジネスパーソンである」という評価を得られるようになると私は思いますね😊。
＜ Mr. PDCAのボンジュール英語「不良品」=「defective product」＞
今回出てきた「不良品」の英訳は、「defective product」になります。
「大量の不良品を作り出す問題は改善された」を英語にする場合、「The problem of creating a large number of defective products has been improved」とすればよいですね😊。
One of the venture companies I was supporting had a manager who repeatedly asked his subordinates, "Why did this happen?"
This manager was not scolding his subordinates, but was doing the root cause analysis that I have repeatedly reported, and was trying to come up with measures to prevent recurrence.
Organizations that understand the importance of root cause analysis and measures to prevent a recurrence are more likely not to make the same mistakes, and even if they faced challenges, they seemed to have overcome many patterns.
The material to be introduced today "Business Person Poems (Japanese only)" has a catchphrase of "Work stress turns into laughter!" and the following phrases were impressive.
"The biggest drawback of machines was that they could not reflect on them.
Founder of Toyota group, who realized that this was the difference between humans and machines, installed a machine that notices failure.
Then, when trouble occurs, the system is automatically stopped.
As a result, the point of creating a large number of defective products has been improved, and productivity has improved dramatically." (Unquote)
Let's function PDCA today!
In case you would like to receive a notice at the time of PDCA Diary post, please utilize Twitter😊. https://twitter.com/MPdca
P.S. Occasionally I come across a business person who is confusing regrets and reflection, which is extremely risky.
No regrets are necessary in business, but reflection is essential, and it can be said that it is a necessary sense for management to be able to properly divide this part😊.
In addition, when reflecting on it, it is important to thoroughly analyze the root cause and remember to take measures to prevent recurrence.
If you neglect to do this, you are more likely to make the same mistakes in the future, and you will be labeled as a "non-learner" by others.
By advancing business while properly recognizing this area, I think that it will be possible to get the evaluation that "He/she is a business person who does not make the same mistakes"😊.
